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Ensuring Seamless Communication for Your Healthcare Transportation Needs

We are here to assist you with any inquiries, concerns, or information you need regarding our healthcare transportation services.

Direct Contact to Call the Car

Get in touch with Call the Car directly for general inquiries or more information about our services.

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Contact Specific Health Plans

If you need to get in contact regarding reservations or ride assistance for a specific health plan, please find the respective contact information below:

AppleCare Medical Group

Physician Certification Statement (PCS) Compliance Assistance

Reservations

714.443.4500 | Mon – Fri 8:00 AM to 5:00 PM
Ambulatory Curb to Curb

Ride Assist

626.817.9417 | 24/7/365

Blue Shield of California Promise Health Plan

Physician Certification Statement (PCS) Compliance Assistance

Reservations & Ride Assist

877.433.2178 | 24/7/365

Blue Shield of California Trio HMO

Physician Certification Statement (PCS) Compliance Assistance

Reservations

877.310.9029 | Mon – Fri 7:00 AM to 7:00 PM

Ambulatory Curb to Curb

Ride Assist

877.310.9029 | 24/7/365

Blue Shield of California Medicare

Physician Certification Statement (PCS) Compliance Assistance

Reservations & Ride Assist

855.200.7544 | 24/7/365

Central California Alliance for Health

Physician Certification Statement (PCS) Compliance Assistance

Reservations

833.244.1678 | Mon – Fri 8:00 AM to 5:00 PM
Ambulatory Curb to Curb

Ride Assist

833.244.1678 | 24/7/365

Heritage Victor Valley Medical Group

Physician Certification Statement (PCS) Compliance Assistance

Reservations

800.655.9999 | Mon – Fri 8:00 AM to 5:00 PM
Ambulatory Curb to Curb

Ride Assist

626.817.9414 | 24/7/365

Inland Empire Health Plan

Physician Certification Statement (PCS) Compliance Assistance

Reservations & Ride Assist

855.673.3195 | 24/7/365
Physician Certification Statement (PCS) Compliance Assistance

Discharge/Transfer Afterhours

855-490-3817

LA Care Health Plan

Case Monitoring

Main

888.452.2273 | 24/7/365

Physician Certification Statement (PCS) Compliance Assistance

Medi-Cal

888.839.9909 | 24/7/365

Wheelchair Icon

Cal MediConnect

888.522.1298 | 24/7/365

Physician Certification Statement (PCS) Compliance Assistance

LA Care Covered California

855.270.2327 | 24/7/365

Monarch Healthcare

Physician Certification Statement (PCS) Compliance Assistance

Reservations

949.923.3200 | Mon – Fri 8:00 AM to 5:00 PM

Ambulatory Curb to Curb

Ride Assist

833.675.7373 | 24/7/365

MyTurn.com / COVID-19 Vaccinations

Ambulatory Curb to Curb

Ride Assist

844.573.6535 | 24/7/365

Important Notice for Medi-Cal Enrollees

If you are enrolled in Medi-Cal and your contact information has changed in the past two years, please update your contact information to stay enrolled. Visit benefitscal.com or call the Los Angeles County Department of Public Social Services at 1-866-613-3777.