Direct Contact to Call the Car
Get in touch with Call the Car directly for general inquiries or more information about our services.
Transportation requests will not be processed via our website. Please call to schedule transportation. You can also download our CTC-Go mobile app for your transportation requests.
Scan this QR code using your phone camera to download the CTC-Go App.
All other messages will be responded to within 2 business days.
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Contact Specific Health Plans
If you need to get in contact regarding reservations or ride assistance for a specific health plan, please find the respective contact information below:
AppleCare Medical Group
Reservations
Ride Assist
Blue Shield of California Promise Health Plan
Reservations & Ride Assist
Blue Shield of California Medicare
Reservations & Ride Assist
Central California Alliance for Health
Reservations & Ride Assist
833.244.1678 | 24/7/365
Heritage Victor Valley Medical Group
Reservations
Ride Assist
626.817.9414 | 24/7/365
Inland Empire Health Plan
Reservations & Ride Assist
Discharge/Transfer Afterhours
855-490-3817
LA Care Health Plan
Main
888.452.2273 | 24/7/365
Medi-Cal
888.839.9909 | 24/7/365
Medicare (DSNP)
833.522.3767 | 24/7/365
LA Care Covered California
855.270.2327 | 24/7/365
San Diego Regional Center
Reservations
626.263.2062 | Mon – Fri 6:30 AM to 4:30 PM
Ride Assist
626.263.2062 | 24/7/365
SDRC After Hours/Emergency
858.576.2996 | 24/7/365
Important Notice for Medi-Cal Enrollees
If you are enrolled in Medi-Cal and your contact information has changed in the past two years, please update your contact information to stay enrolled. Visit benefitscal.com or call the Los Angeles County Department of Public Social Services at 1-866-613-3777.